Shipping & Returns

Delivery: All goods are subject to availability, most orders are dispatched within 24 hours of receipt and delivered within a further 48 hours; Monday - Friday, no dispatch or delivery; Saturday – Sunday. Proof of Delivery is required; please ensure there is someone at the delivery address to receive your order.

Damage or Shortages: Check all products thoroughly on delivery and advise immediately by email in the event of any damage or shortages, notification must be received within 7 working days of delivery.

Returns and Exchanges: We are confident that you will be happy with your purchases, however if you are not completely satisfied, you may return your goods in the original packaging, in ‘as new’ condition. For an exchange or refund, you must advise us within 7 working days and return within a further 7 working days. The customer is liable for the return shipping cost, we do not arrange to uplift or collect returned goods. Also the customer is responsible for parcels lost or damaged on their return to us. We advise for your own benefit you obtain a 'proof of posting' certificate, from your Post Office or Carrier when returning goods.

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Alba Towing is a trading name of M & W Products LTD
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